Royal Am Rei Hotel by RedDoorz

We didn't stay. When we checked in at 2pm, they told me there would be no water until 5pm due to plumber issues. They didn't mention it when we dropped our luggage 2hrs earlier. When we got to the room, the bathroom was extremely bad, old and dirty condition. The aircon had wholes on the sides in both rooms. We just left. It's extremely run down. The photos are very misleading. Extremely disappointing.